Tag Archives: Seth Godin

Are you In Touch?

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DOWNLOAD | Get In Touch! Toolkit

We are nearly three months into the launch of Get In Touch!, the first-of-its-kind industry branding campaign, and I am pleased with the positive response from so many industry professionals supporting the initiative and equally appreciative of the worthwhile feedback and suggestions from those who would manage the program differently.

To grow your business and raise awareness download the Get In Touch! toolkit today. The toolkit includes collateral and materials to which you can add your logo and website such as digital ads, social media graphics, infographics, print ads, research videos and more. For questions or assistance with Get In Touch! campaign contact Kim R. Todora at KimT@ppai.org.

This multimillion-dollar long-term strategy extends over the next five years, and I look forward to updating you on the campaign’s progress and highlights. In the meantime, I welcome your thoughts and ideas along the way.

That said, I thought it worthwhile to share a very thoughtful blog post written by Robert Fiveash, PromoKitchen Chef and current board president.

Enjoy!

Paul

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Should you get on board with PPAI’s Get In Touch! Campaign?

Originally published September 19, 2016 via PromoKitchen

You’re a physician. You went to med school. You are trained well to take care of your patients and sworn to uphold the ethical standards of the Hippocratic Oath. Your compensation is determined by your production, peer reviews, and patient feedback. Despite your busy schedule, you’ve found the time to teach and perform research at the local university. Years ago, you and some of the brightest young minds in medicine developed a novel new treatment for childhood asthma. It’s as effective as any prescription treatment on the market, doesn’t use steroids, and costs about half as much as the market leader for an annual regimen.

But the competing products and procedures are entrenched – their powerful lobbying efforts have kept your product, SWaG (Stop Wheezing and Gasping), off the shelves and out of the hands of other physicians. SWaG isn’t even listed as an approved treatment available to physicians, depriving millions of children of an effective, low-cost treatment for asthma.

The analogy to our industry might be a stretch, but when Marketing Managers report ad spend, promotional advertising is not listed as a separate medium, alongside its entrenched brethren: TV, radio, Internet, newspapers, magazines, and a handful of others. We’re a $20.8 billion ad segment, and “cinema” gets the nod ahead of our medium.

Cinema!

How do we get included in the marketing mix, so that we’re invited to the crucial budget meetings and strategy sessions, just like our more entrenched brethren?

Since PPAI hired the Saxum nearly a year ago to help promote the industry to a wide range of advertisers (corporate departments, HR departments, ad agencies, etc.), those of us waiting to see how the effort would play out now have a few answers. In conjunction with Advertising Week New York, the industry branding initiative will officially launch September 26th.

The primary messaging for the Get In Touch! Campaign speaks to the power and value of promotional products. Exposure in national publications such as AdAge will attempt to show advertising buyers the ROI of promotional products vis-à-vis the other media competing for those dollars, such as TV, digital, radio, etc., and gain a larger share of advertising spend. Importantly, the elements of this campaign will be available to distributors to support the campaign in their local markets.

A secondary message, important but not to be overstated, is promoting and encouraging the use of promotional product consultants.

So, how does the PromoKitchen community, and beyond, Get In Touch?

  1. Engage with the information PPAI is sharing to help us (individually and collectively) promote the industry.
  2. Emphasize to clients and prospects that promotional products are a high-ROI medium.
  3. Embrace the critical role we (you!) play in helping make the initiative a success.
  4. Envision the new you: the promotional consultant capable of making any campaign come alive.

Nuts and Bolts

  • 16-week roll-out designed to create momentum and continue the conversation
  • Every other week (or so) new branding elements will be presented to PPAI members
  • Members will receive digital “toolkits” with Power Tips that describe how to use and when to use the elements of the campaign
  • The toolkits will include print (“click to act”) and social (“click to act”) graphics – professional, high-quality artwork, advertisements, icons, and (eventually) multi-media video that can be used for individual campaigns to a distributor’s clients and prospects
  • Social elements (including graphical statistics and talking points) will be pre-sized for Facebook, twitter, LinkedIn, Google+, and Instagram

Several evergreen webinars will be available to train those interested in the campaign on how best to utilize the tools

This five-year, fully-funded (a huge difference from past awareness campaigns), multi-million dollar initiative is an unprecedented investment in the industry’s future.

Thank you, PPAI, for recognizing the need to promote the industry’s ROI as an advertising medium, and our collective ability to touch the end-user recipient in a way that’s clearly different. Promotional products are a slam dunk (when well-executed), as other media simply do not have the staying power and ability to create an emotional connection through physical touch. It truly is “Advertising that lives on”. Consumers are bombarded literally every few seconds with ephemeral media messages and digital distractions, and there has never been a better time to espouse the benefits of promotional products. Seize your opportunity now!

Read Robert’s full article here.

Industry Transformation & A Time To Pivot

As an advocate and evangelist for our industry, I’ve spent the better part of my career traveling the US (and the world) to tell anyone who would listen that the promotional products business is about so much more than selling products at the lowest price.

This year at The PPAI Expo it was more evident than ever that the overwhelming influence of technology and access is making industry stakeholders reconsider and reposition how they go to market now and in the future.

With this, it is my pleasure to feature a guest blog I stumbled upon from Boundless Marketing Manager, Stephanie Freyer, who along with her team is responsible for delivering ‘Brand Love’ moments—everyday. Steph’s observations are on the mark and sum up, quite well, what so many in the industry are experiencing today.

Enjoy the read.

Paul


2016’s Guiding Trend in Promotional Products

Has Nothing to do With Products

Coming to you live from Las Vegas at the Promotional Products International Association’s (PPAI’s) largest event of the year and the biggest trade show in our industry, I’m excited to reveal some of the insightful marketing trends we’ve seen at this year’s Expo. In case you aren’t familiar with Expo, PPAI hosts over 1,300 exhibiting suppliers and 11,000 distributors from across the globe – all clamoring into the Mandalay Bay Convention Center on the heels of the International Consumer Electronics Show (CES) to find out what the hottest new products for 2016 will be.

After closing out day two of the Expo, I sat in my hotel room trying to digest everything I had been absorbing over the past couple of days. I could have easily started writing about the cool life-hack products that are perfect for, say, people who are taking photos all day (like me), or just want their phone readily available to make sure they can check email without digging through their bag (see below for “slingback” and “pop socket” to name a few). But while these little life hacks are cool, catchy, and buzz-worthy, they aren’t the real takeaway of the event.

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Products for Mobile: Pop Socket & Slingback

Even more impressive than capitalizing on the mobile trend is how deeply our suppliers are invested in their products. From specialized trend research teams, to full-fledged development departments, to entire facilities dedicated to quality assurance, our suppliers are investing in resources that will ensure their products are not only on-trend and meeting consumer needs, but also following compliance laws and making sure they are safe, and risk-free for our clients and end users.

I initially predicted that come time to write this blog post, I’d be sitting here compiling the brand-new items hitting the market. In a recent Facebook post, I remarked on being curious about which trends from last week’s CES show would carry over to PPAI—I joked about seeing branded holograms and mused about new wearables. And while I did see plenty of wearables (and even virtual-reality products…and drones!) what I found is that most of the products at PPAI are not, in actuality, “new.” At first, I was surprised to see that most of what I looked at was the same as last year, with a slight enhancement—a 2.0 version. But this is, in fact, the crux of one of 2016’s guiding trends.

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Source: @LogoIncluded Twitter Account

On Wednesday, I spoke with a supplier partner of ours about their fitness tracker device, and in discussing a proprietary app they built for it, he actually said the words “to us, the app was the most important part.” Hold the phone. That is quite a strong (and telling) statement. We are in a PRODUCTS industry, people! Promotional products. But as it turns out, the most important thing about promotional advertising moving forward won’t be the product alone, and this show wasn’t about the next groundbreaking item on the market that no one had ever seen before. It was about driving the next level of engagement…it was about the enhancements that can be made to products to make them even more useful, even more necessary, even more relevant to a consumer.

The seeds of this trend were planted in my head at the first session I attended on Tuesday morning with marketing guru and renowned author Seth Godin. Godin speaks in an almost lyrical way—gliding through pretty words and impactful phrases. He is ever-inspiring, and seemingly easy-to-follow—yet he spends most of his time illustrating abstract concepts that are eventually boiled down into a simple idea. His style, his writing, and his whole point is to get marketers to think differently. As Godin said, “one of the biggest marketing challenges is that most of the people you are trying to sell to don’t think they have a problem that only you can solve.” In essence, brands are challenged to put products into the world that play a critical role in consumers’ lives—and do it better than the next guy.

Seth Godin Session

Seth Godin’s Opening Keynote at The PPAI Expo

In case you haven’t been following Boundless on Twitter, we’ve been tweeting out soundbites heard throughout the Expo from our top suppliers. Reading them back to myself gave me the opportunity to clearly identify the theme that had already been manifesting in my mind.

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Tweets from PPAI 2016

All the suppliers I spoke with told a similar story in a different way: the product is only a part of the equation. The critical ingredient is finding a way to create a marketing tool (a promotional product) that builds a relationship. How do we enhance a product so that it actually becomes a necessity, or occupies a permanent spot on your desk or in your bag? Something you couldn’t imagine living without?

We need to pay attention to how people interact with products. In what situations and contexts do people have challenges that need to be solved? How can a product be enhanced to meet those needs?

For some suppliers like the one mentioned above, that means building a client-branded app that not only connects to a fitness tracker like a FitBit, but lets users interact with each other—from engaging in fitness competitions to arranging meetups. For others, it means designing a special pocket in a bag that addresses a unique need for a certain demographic or interest group. And yet for others, it means leveraging a digital rewards code to connect on the platform we use most: the internet. Some suppliers embrace the age of digital connectivity by creating products that continue to make it easier for us to stay connected with one another—from chargers, to tablet stands, to storage devices—they’ve developed a product that once you have, you cannot live without. Or at least, you think you can’t. Addressing a unique need, driving people to a connected platform, serving up a branded web experience—all of these methods produce a more engaging interaction with a consumer.

All this to say: the pen, the water bottle, and the grocery tote aren’t going anywhere. Value can be found in any product that is suited for the audience and is “sticky” because of utility or novelty. But the future of our industry lies in the type of functionality that goes deeper than the bag that sits in your trunk. It taps into our basic human need to connect. It gives us avenues to build relationships over an extended period of time, and it makes us feel like we can trust in brands. From what I can tell, 2016 is going to be a great year for promotional marketing.

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LASTING IMPRESSIONS = BRAND GRATITUDE

It is with great pleasure that I repost an article by PPB’s editor, Tina Filipski. It’s good reading. Enjoy!


AWXII Blog Article - I Love New York T-ShirtGuest blog by Tina Berres Filipski, editor, PPB magazine | Originally published in Advertising Week Social Club, September 15, 2015

With the abundance of ad messages coming at consumers from multiple sources, it’s not surprising that ad avoidance is at an all-time high. This tendency to close an ad or change the channel is a real concern because marketers want their audience to desire engagement with their brands. Best-selling author, entrepreneur and agent of change, Seth Godin, whose blog is one of the most popular in the world, recently wrote that the most valuable forms of marketing are consumed voluntarily.

An Hour with Seth Godin InviteHear more from Seth Godin on how to initiate meaningful conversations with your audiences when PPAI presents “An Hour With Seth Godin” on October 1 at the Hard Rock Café New York.

Click here to reserve tickets.

Advertisers have discovered that the way to the decision-making part of the brain is not only through a prospect’s eyes or ears. Advertising that appeals to people’s sense of smell (a branded pen filled with vanilla-scented ink), taste (a gift box of silky chocolates) and touch (the softness of a Pima cotton logoed t-shirt) is a fresh approach to driving sales and, more importantly, to making the advertising message stick.

Today, we hold more computer power in the palm of our hand than Apollo 11 had when it landed a man on the moon. Technology feeds us a constant stream of news, notes, entertainment, educational content and advertising messages 24/7, on the device of choice, at our desks, in airports, on busses, trains and planes, in bars and restaurants, in our cars, on the street and in our homes. It’s conservatively estimated that the average adult is exposed to no fewer than 200 visual advertising messages a day; that’s 70,000 per year. Amid all the noise, it’s easy to filter ad messages, confuse them or tune them out completely.

It’s not surprising then, that the average adult has an attention span of  eight seconds (the average goldfish can pay attention for nine seconds) so advertisers must create messages and methods of communicating them that are innovative, engaging and memorable.

This is where taking a multi-sensory approach with sound, touch, taste and smell reinforce the visual message to produce a more powerful and memorable experience both for the advertiser and the prospect. Yasushi Kusume, a brand and innovation designer, author, speaker and lecturer says that applying multi-sensory design to all the touch points (moments of contact with a user) allows a product or service to produce a more complete, and ultimately better brand experience.

Appealing to the senses can also positively affect consumers’ memory about the brand. In one example, scientists discovered that adding tea tree oil to wooden pencils helped recipients remember the logo on the pencils. Two weeks later, recipients who received fragrance-free pencils experienced a 73-percent decline in recall but for those who used the scented pencils, there was only an eight-percent decline.

So how do you create a multi-sensory experience? Pairing an online ad with an offer for a tangible promotional product (such as a logoed travel cup offered in an online ad from a state tourism department) is a proven way to keep the ad message top of mind. Liquor distributors have found value in promoting new brands by partnering with bars to serve up their drinks in LED-lit take-home glasses. Real estate agents and homebuilders keep their names in front of new homeowners by gifting them with a logoed key chain embedded with a sound chip. Likewise, take-out restaurants can remain memorable longer if they tuck a sound-activated refrigerator magnet into each order. Car dealers can also keep that new-car smell fresh in a new owner’s mind with a scented car air freshener. Insurance companies and banks can put a smile on clients’ faces by sending them home with a chocolate-scented pen or beribboned gift pack of the real thing.

By creating multi-sensory experiences in pairing the tactile value of promotional products with visual or auditory media, advertisers are also reinforcing name recognition for the brand as research shows that 88 percent of consumers were able to recall the advertiser’s name on a promotional product received in the past 12 months, while only 71 percent could recall a newspaper ad seen the week before.

“If a picture’s worth a thousand words, what’s the worth of the real thing?” asks promotional consultant, author and speaker Jae M. Rang, MAS, in her new book Sensory Media. “I’m going to suggest its image to the power of five—five representing our five senses. Here’s why: When you hold a promotional product you hold the “brand in your hand.” It’s different than seeing a billboard or watching a commercial. A promotional product is an interactive, multi-sensory communication tool that can create or recreate a brand experience. Each time you pick up that pen, wear that t-shirt, drink from that water bottle, or write on that sticky note, you’re reminded of where it came from and are, in some way, interacting with the brand imprinted on the product.”

Unlike all other forms of advertising, promotional products recipients actually say “thank-you” to the giver and then keep and use the product for up to two years on average. No other media can claim that.

In a world where consumers are flooded with ad messages, and the staying power of the impression can be as fleeting as an Instagram post, promotional products offer a tangible, memorable and refreshingly innovative way to promote a brand.

ABOUT THE AUTHOR

Tina Berres Filipski, editor, PPB magazineTina Berres Filipski is editor of PPB (Promotional Products Business) magazine, the flagship publication of Promotional Products Association International, the trade association serving more than 11,000 manufacturers, decorators and promotional agencies in the U.S. and around the world. Before joining PPAI in 1995, she produced publications for the meetings/hospitality and home furnishings industries, as well as a consumer magazine for upscale Dallas-Ft. Worth homeowners.

ADDITIONAL INSIGHTS:

People Love Promotional Products

The Influence Of Promotional Products On Consumer Behavior

Effectiveness Of Promotional Products As An Ad Medium